Skip the A&E Queue. Get Matched to the
Right Specialist — fast
Not sure which specialist to see? Hospitalised and confused by your plan? Need a second opinion? FinConcierge connects you to the right doctor — fast, free, and trusted. We help Singapore families understand the next step before they commit to a private healthcare decision.
The problem nobody warns you about
Most families delay care because they don't know what to do next.
Most Singaporean families only realise the gaps when it's too late — already in A&E, already hospitalised, already making decisions under pressure.
83%
of Singapore respondents in a 2025 industry health study said they delayed care in the past year — citing uncertainty, cost worries, work demands, and family burden as the main reasons.
PROBLEM 01
Not sure which specialist to see.
Friends recommend different doctors. Google gives you 50 names. You don't know which one fits your case — or whether you even need one yet.
PROBLEM 02
Confused about coverage.
You've been paying premiums for years but you've never had your hospitalisation plan explained in plain English. You don't know what's covered until you're already in a hospital bed.
PROBLEM 03
Caring for someone, alone.
Aging parent. Anxious sibling. A diagnosis you don't fully understand. You don't have a calm, knowledgeable friend in healthcare — until now.
How it works
Three steps. Mostly over WhatsApp.
No forms to fill, no fees, no commitment. Tell us what's going on — we'll figure out the rest with you.
Tell Us Your Situation
WhatsApp us. Symptoms, diagnosis, a parent's condition, or a question about coverage. A consultant will be tagged to you in the meantime.
We clarify your situation and possible next step.
Our team identifies the right specialist from our vetted network and arranges your appointment, including referral letter and any pre-authorisation.
Arrange a specialist connection or clarity call.
Only if it actually helps. Sometimes the right answer is "wait and see." We tell you that too. We help you think through the decision, not rush you into one.
Why FinConcierge
Not "just" a concierge service...
A different model, built on relationships and ethics — not advertising spend or paid referral fees.
Finding a suitable specialist direction
Help narrowing down what kind of doctor your case actually needs.
Understanding private vs public care options
The trade-offs nobody explains — wait time, cost, continuity, comfort.
Preparing questions before a consultation
Walk in informed, not scrambling for what to ask.
Understanding hospital bill or coverage pathway
What's typically covered, what's not, and what to clarify before a stay.
Helping adult children support parents
Coordinating care for elderly parents who don't ask for help themselves.
Second opinion direction
Particularly for cancer, surgery, or complex chronic conditions.
200+
Vetted specialists in our network
1day
Average response time for matching
$0
Cost to any patient, ever
15+
Years Fingroup serving healthcare professionals
Why FinConcierge
A different model, built on relationships
and ethics.
We're not a hospital, not a clinic, not an insurance agent. We're the calm middle layer when
you're stuck between options.
Case-first, doctor-second
We understand your situation before suggesting anyone. No directory roulette
Always free for families
No subscription, no service fee, no hidden charges. Genuinely free.
Ethics-first model
We don't pay or receive referral fees. Recommendations are based on fit, not commerce.
Backed by Fingroup
15+ years serving healthcare professionals — specialists know the Fingroup name.
Selected specialist contacts
Specialist contacts we currently work with.
A small selection of the doctors in our network. Browse the full directory or message us with
your case — we'll point you in a direction.
Dr Lim Keng Hua
ENT
Dr KH Lim Ear Nose Throat Clinic
Sub-Specialties: Rhinology, Sinonasal Allergy, Nose/Sinus Diseases, Allergies
Dr Ooi Yau Wei
Cardiology
Sozo Cardiology
Sub-Specialties: Interventional Cardiology; Complex Coronary Intervention; Sports Cardiology
Dr Tan Tse Kuang Charles
General Surgery
Charles Tan Surgery
Sub-Specialties: Endocrine Surgery and Endoscopic Hernia Repair
Dr Teoh Charn Beng Stephen
Ophthalmology
Eagle Eye Centre
Sub-Specialties: Vitreoretinal Surgery, Retinal Services, Uuveitis, Ocular Immunology/Inflammation
Dr Tan Jian Jing
Cardiology
The Cardio Clinic
Sub-Specialties: Cardiac Imaging, Preventive Cardiology, Cardiac Rehabilitation
Dr Chong Chee Keong
General Surgery
Maven Surgery
Sub-Specialties: General Surgery, Intensive Care Medicine, and Surgical Oncology
Frequently asked
The questions everybody asks first.
Is this really free? What's the catch?
Genuinely free. We're a service unit of Fingroup — Singapore's one-stop consultancy for healthcare professionals — and the concierge service is part of how we serve the wider community. No subscription, no service fee, no referral commissions taken from specialists.
What we do not do
To be clear about boundaries — we are not your doctor, not an emergency line, and not an insurance agent. We do not:
Diagnose medical conditions
Replace your doctor's advice
Handle emergencies (call 995 or 999 for emergencies)
Ask for NRIC or sensitive documents over public forms
Require you to buy anything
How fast will you reply?
Within 1 business day, almost always within a few hours during operating times. WhatsApp is the fastest channel — message any time, even outside hours, and we'll respond first thing.
What's the difference between you and a hospital concierge?
Hospital concierges work for the hospital. We work for you. Our role is to help you think through the decision before you commit to a hospital, a specialist, or a treatment path — not to push you toward any particular one.
Can you guarantee my hospital costs will be covered?
No one honest can. What we can do is help you understand what your existing coverage typically pays for, what it usually doesn't, and what to clarify with your insurer before a hospital stay. Decision clarity is what we offer — not guarantees.
Do you handle aging parents?
A lot of our work is exactly this. You can message us on behalf of a parent — many adult children find it easier to coordinate this way. We're patient, thorough, and don't rush families into decisions.
One message away from a clearer next step.
Tell us what's on your mind. A real person on our team will reply personally — usually within hours.
Free · No obligation · Not for medical emergencies
FinConcierge
Helping Singapore families make clearer private healthcare decisions — from specialist direction to hospital coverage clarity.
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Terms
FinConcierge is a healthcare decision-support service, not a licensed medical provider or insurance entity. We do not diagnose, treat, or provide emergency care. For medical emergencies, call 995. All specialist suggestions are made on clinical fit and in accordance with Singapore Medical Council ethical guidelines.
© 2026 FinConcierge · By FinGroup · Singapore